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Netsite
provides outstanding customer service support in a timely manner.
We are aware that the more efficient your system operates at, the
more effective will be the results of your business. Our
support staff provides services for system integration, desktop
and network support, asset management, and help desk solutions.
We have a dedicated team to address your needs as and when necessary.
Network Support
We provide 24x7 support for networked environments and can custom
tailor support options to meet your needs without incurring
the added overhead expense. With our certified engineers, our
team will help you with your problem to
ensure that your downtime is kept at a minimum.
Software Support
With a wide variety of application support to meet your needs, we
can customize a service plan to provide help in usage as well as
implementation of such applications. Though not limited to, below
are our additional services we offer as service providers.
- application development
- e-commerce
- database design and servicing
- data management
- graphics design
- multimedia productions
- security designs and encryptions
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 Hardware
Support
We have extensive experience in hardware support. Our technicians are A+ certified and well versed in different system architectures. The following list shows other additional
support we offer:
- Complete server upgrades and overhauls
- Disk space expansion
- RAM upgrades
- Virus detection & cleaning
- OS support
- Installation
of various software on the desktops and workstations
- Installation
of peripheral hardware into desktops and workstations
Telephony Support
Our certified TeleVantage technicians will support all installations on site or remotely. We are well versed in customizing the TeleVantage and our team will assist in all aspects of the program along with trouble shooting any issues.
Your phone system's performance is critical to your operation and we ensure a timely response to keep the system operational.
Server Support
Complete server management of hardware to OS as well as fine tuning
to maximize throughput and performance. Redundancy check to ensure
it maintains a disaster-proof system |
